Frequently Asked Questions
HOW DO I MAKE A RESERVATION AND WHAT IS THE CANCELLATION POLICY?
Call (910) 575- 3474 to speak with one of our knowledgeable captains. The captain will answer any questions and discuss your preferences in order to recommend the best type of trip to suit you and your group. Upon deciding on which trip type, the captain will take a credit card number to lock the reservation. You will not be charged on this credit card unless you violate the cancellation policy. (Cancel 4 weeks prior to reservation is a 25% cancellation fee or cancel within 48hrs is a 50% fee)
HOW AND WHEN IS FINAL PAYMENT ACCEPTED?
Once the fishing trip has concluded, you will then be asked to settle up with the captain by paying in full in cash or check. Payment by credit card is accepted, but there will be a 3% processing fee.
who does the catch belong to?
Whatever you catch on your fishing trip belongs to you. You may decide to release the fish or keep it to eat.
what is a standard tip?
Tips are appreciated for good service. Industry standard is 20% of the charter fee.
what can i do to avoid sea sickness?
There is no cure-all for sea sickness. We suggest you take a motion sickness pill with dinner the night before and then 1/2 of a pill with a light breakfast on the morning of your trip.
what happens if i do get seasick?
Despite how you may feel, it is not the end of the world. The best thing you can do is to stay in the fresh air. If you feel like you will vomit, it is best to go ahead as you will feel dramatically better afterwards. If you do not wish to endure the sea sickness, you can instruct the Captain to take you back at any time. This is your trip and you make the call. Your crew is there for your pleasure and comfort.
What if weather is bad?
Capt. Austin's Fishing Adventures is dedicated to offering you the best fishing experience possible. If the weather conditions are deemed unsafe or not conducive to offering a good opportunity to catch fish, the Captain will cancel the trip. If the fishing conditions are neither unsafe or unfishable but could potentially cause problems for the party, the Captain will thoroughly explain the circumstances and leave it up to the party to decide if they would feel comfortable in the conditions.
What if the trip is cancelled due to bad weather?
If the trip is cancelled due to bad weather, you will be given an opportunity to reschedule the trip for an available date or you will be given a 100% refund.
what should i bring?
You are responsible for brining your own personal items such as food and drink (and a cooler to store them in), hats, sunscreen...All fishing equipment and related fishing items will be provided. Suggested items to bring include a small cooler with food and drink for the trip, hat, sunscreen, wind breaker, non-skid shoes.
can we let the fish go after we catch them?
Absolutely. We encourage catch and release. If you do not intend to eat the fish it will be released unharmed to bite another day
